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Senior Customer Service Representative

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  • Posted By: Linsco
  • Address:
  • Contact: 0115 910 6666
  • Date Posted: 3rd Sep 2008
  • Salary: £15000 - £17000
  • Location: Nottingham
  • Reference Code: AB/24149
  • Views Since Posting: 168
  • Full Description:

    Senior Customer Service Representative

    Our Client

    Working for an organisation who are situated South East of Nottinghamshire, a fantastic permanent opportunity has arisen for an experienced Customer Service Representative, to join a small friendly team, working in an open plan office.

    Key Areas of Responsibility

    * Acting as the first point of contact for your clients over the telephone
    * Discussing product quotations with customer's & sending relevant information
    * Handling all aspects from placing orders, to arranging deliveries
    * Sales forecasting - figure and analysis of potential order's
    * Telecare - contacting existing customer's to ensure they are happy with your service and to discuss if they have any other requirements (no cold calling!)
    * You will be responsible for sales and purchase order processing
    * To assist with an annual stock take in November
    * All other duties as requested

    Skills and Experience Required

    It is essential you can demonstrate excellent customer services experience and have knowledge of Microsoft packages Word and Excel. You will have your own transportation and a friendly attitude.

    Benefits

    In return you will be offered a salary of £15,000 - £22,000 per annum depending upon experience, plus potential bonus of £4,500 per annum. Working hours are Monday to Friday 9am - 5pm, with 30 minutes for lunch. Excellent benefits include free car parking, 25 days holiday and 8% contributory employer pension scheme.

    Applications

    In the first instance please forward a copy of your current CV along with details of current remuneration to Amy Braisby by email at amy.braisby@linsco.com

    Unfortunately we are only able to contact short listed candidates due to the huge number of CVs we receive. If you have not heard from a consultant in the next two days it means that you have not been successful on this occasion. Please reapply for any other suitable roles in the future.

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